Q: Does West Air cancel free checked baggage allowance?
A: West Air adopts different free checked baggage plans based on the ticket fare system. For some discount classes, maximum weight allowance is 10kg; for some classes, maximum weight allowance is only 7kg. You can find additional information by clicking “Value-added Services” - “Baggage” on the top middle of West Air website. Also, you can check related details during ticket purchase process. During ticket purchase, place the mouse on the Fare of Ticket Selection Page to check detailed free baggage allowance. Or, you may call West Air Call Center at 95373 for inquiry.
Q: How many pieces of carry-on baggage can I take on board?
A: You can only bring one piece of carry-on baggage of up to 20cm×30cm×40cm on board. Our baggage compartment above the cabin seat can only accommodate certain sizes and weights of baggage. If this limit is exceeded, passengers may be exposed to the danger of being injured by falling baggage in case of any air turbulence. All items must be placed in your main carry-on baggage with the total weight not more than 7 kg. The baggage should also be fit under your front row or in the baggage compartment above the cabin seat.
Q: Does West Air offer free checked baggage allowance for infants?
A: Since infants are booked without a seat and must travel in the lap of their carers, we do not offer free checked baggage allowance for infants. However, the stroller will be checked in free of charge.