Domestic Flight Baggage Regulations
 
Free Baggage Allowance
1.Each passenger can take one piece carry-on baggage weight in 7KG within 20 x 30 x 40 centimeters.
 
2. Check-in baggage size shall not exceed 40 x 60 x 100 centimeters, the allowance of max weight depend on category of tickets as bellow:
Category
Class
The Max Weigh Allowance
Super Traveller
C/P
30KG
Transfer
V
20KG
Package
F
15KG
Normal Tickets & Group
Y/B/H/K/L/M/R/Q/G
10KG
Cheap Tickets
D/X/U/A/E/W/Z/T/I/J/N/S/
0KG
3. No free baggage allowance for infant, except one folding stroller weighed up to 7KG, within a size restriction of 20CM×40CM×55CM. If its size or weight exceeds the limitation, the stroller shall be transported as a checked baggage.
 
4. Any baggage exceed the free baggage allowance should be charged as excess baggage.
 
Policy of Excess Baggage Charge
Airport Check-in Counter
The excess luggage rate shall be charged 12 yuan per excess kilogram. The luggage weight shall be counted in kilogram and be rounded to the nearest integer; while the total charge amount shall be accurate to the tens place. For example, if the weight of a passenger’s excess luggage is 4.8kg, it shall be deemed 4kg; and the excess luggage rate shall be charged 40 yuan, despite of the actually calculated rate of 48 yuan. 
Marketing Channel
Weight
Price
(CNY)
Restrictions on Purchase
Website/APP
10KG
60
4 hours prior to scheduled time of departure
20KG
120
30KG
180
40KG
240
Call Center
950716
10KG
70
1 day prior to scheduled time of departure
20KG
130
30KG
190
40KG
250
 
 
Boarding Gate
Any carry-on baggage exceed the allowance should not take into cabin.
 
 
International Flight Baggage Regulations
 
Free Baggage Allowance
 
1.Each passenger can take one piece carry-on baggage weight in 7KG within 20 x 30 x 40 centimeters.
 
2. Check-in baggage size shall not exceed 40 x 60 x 100 centimeters, the allowance of max weight depend on category of tickets as bellow:

 
Category
Class
The max weigh allowance
Super Traveller
 
 
C/P
30KG
Group
G
20KG
Normal Tickets
Y/B/H/K/L/M/R/Q/D/X/U/A/E/W/Z/T/I
10KG
Cheap Tickets
J/N/S
0KG
 
3. No free baggage allowance for infant, except one folding stroller weighed up to 7kg, within a size restriction of 20CM×40CM×55CM. If its size or weight exceeds the limitation, the stroller shall be transported as a checked baggage.
4. Any baggage exceed the free baggage allowance should be charged as excess baggage.
 
Policy of Excess Baggage Charge
Routes: Chongqing=Singapore/Urumchi=Singapore
 
Domestic
(CNY)
Weight
Web
Call Center
Airport Check-in Counter
Boarding Gate
5KG
150
170
CNY 60/KG
(Singapore GSD 15/KG)
Cheap tickets Charge up to no more than CNY 300 (Singapore GSD 70) within 10KG。More than 10KG part charge CNY 60 per kilo(Singapore GSD 15 per kilo)
Any carry-on baggage exceed the allowance should not take into cabin.
10KG
200
220
20KG
270
300
30KG
410
450
40KG
540
590
Singapore
(GSD)
5KG
\
35
10KG
45
20KG
55
30KG
90
40KG
120
Any carry-on baggage exceed the allowance should not take into cabin. Only situation(factors such as time and safety) permitted can charge CNY 80 /KG (Singapore GSD 20 /KG).
 
 
Notice for Change and Refund
 
1. Change. If the date of flight was changed, passenger should call 950716 to change the baggage information making it in conformance with ticket date.
2. Refund. The prepay baggage fee only refund based on ticket refund.
3. Transfer. The prepay baggage is not allowed to transfer to other airlines.
 
Notes
1. Pre-purchase baggage shall be made before 1 day prior to the scheduled departure.
2. The pre-purchased baggage is only applicable to checked baggage.